Why ITIL Certification is Important for Your IT Management Practice

The Information Technology
Infrastructure Library or ITIL certification is one of the most desired
among all IT certifications. It is generally on top of the list of many
IT experts who would like to upgrade their skills and increase their
marketability in their fields. The ITIL practices will assist companies
in identifying the technology areas where they need to make some
improvements. They also offer companies with vendor-neutral guidelines
which these companies can use in order to make improvements in their
technology infrastructure. ITIL training is, therefore, a highly valued
and desirable skill by companies that want to cut down on their costs
and increase their productivity.

An
example where a company may use the ITIL practices is in the reduction
of the helpdesk traffic and in the implementation of the self-help
sections on the company’s website. ITIL practices can also help the
company decide whether a project may perform in-house or with the
assistance of a third party. The best way to define ITIL is as a set of
best practices or methodologies and not necessarily as an IT tool. They
are the best practices on the IT services as well as the lifecycle
management

ITIL Qualifications

There
is an ITIL Qualification Scheme that is modular in nature. It is
generally called the ITIL Credit System and includes sets qualifications
which have been assigned a certain credit value. The credits are
applied to determine whether the applicant will qualify for higher
certification levels in ITIL training.  The ITIL Qualification Scheme
includes several levels of qualification that you can attain through
professional ITIL training. These include the following:

  • ITIL Foundation

This
qualification includes 40 multiple questions and the candidate will
score two credits. You do need any prerequisites in order to take the
ITIL Foundation course.  The course will cover key concepts, elements as
well as the terminologies that pertain to the ITIL service lifecycle
management.

  • ITIL Intermediate Level

Scoring
15 or 16 credits, this coursework is open to those candidates that have
passed the ITIL Foundation Course and also finished an accredited ITIL
training course. The two elements covered in the Intermediate Level
include the Service Lifecycle examinations and the Service Capability
examinations.

  • ITIL Managing Across the Lifecycle (MALC)

Scoring
5 credits, this course requires the candidate to have the passed the
ITIL Foundation Course and scored 15 credits in the ITIL Intermediate
Level Course. To take this exam, a candidate must, therefore, have at
least 17 credits. The MALC serves as the gateway to the ITIL Expert
Level exams.

  • ITIL Expert Level

In
order for a candidate to take the ITIL Expert Level exams, they must
have accumulated 22 points in the previous exams.  That means that they
must have passed the ITIL Foundation exams, the ITIL intermediate Level,
and the MALC.

There is also the ITIL
Master Qualification which one takes if they have passed the ITIL
Expert Level exams. A candidate who has completed ITIL training and
examination will have the necessary certification as well as the credits
that they have been attributed. It is important to undertake your ITIL
training at a reputable training organization such as the New Horizons
which has a great industry credibility and is widely recognized by many
organizations.

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